Kenya Debt Collection & Credit Control Courses

Kenya Debt Collection & Credit Control Courses

  • A 2 – DAY IN-HOUSE / TAILOR-MADE COURSE
  • ATTENDED EXCLUSIVELY BY YOUR COMPANY STAFF

CONTENT/PROGRAMME

  • The challenges of the 21st century and beyond and their impact on debts
  • Our debt culture
  • Concepts of cash flow, inflationary erosion, VAT and their impact or relevance to debts and finance
  • How to gain bargaining and negotiating confidence through the C.I.F. system
  • How to collect debts effectively using the G.T.M. system
  • Over 20 characteristics of difficult debtors and the over 20 counter strategies to help you succeed against the difficult debtors
  • Creating good debt / credit control systems
  • Qualities of a good credit controller
  • Video – Its in the Mail
  • Legal aspects of debt collection.

METHODOLOGY

  • Lectures, Group case studies, Group discussions, Video and Powerpoint presentations

COURSE FEE

  • We shall offer a competitive fee quotation based on the location of the course.

EVALUATION OF YOUR CREDIT MANAGEMENT OPERATION

  • Manpower Services can also visit your organization and assess your credit management systems for 2 to 3 days and give you recommendations for improvement.
  • We shall be pleased to give you a quotation for the in-house consultancy.

WHO SHOULD ATTEND YOUR 2 DAY IN-HOUSE OR 3 DAY OPEN COURSE?

  • Management, Accounts, Credit Control, IT, Sales staff, Legal, Risk Analyst. In case of banks, representative from most sections and departments.

APPLY FOR THE COURSE HERE

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